Choose the right service for your shutter
Complete Roller Shutter Support
Unity Shutters does not just supply roller shutters — we keep them working long after installation. Every shutter eventually needs attention: a worn spring, a motor that struggles, a curtain that runs unevenly or a safety system that has to be checked. Our service team supports shutters through fault diagnosis, repairs, motor work, planned servicing and fire-rated shutter maintenance.
We serve residential, commercial and industrial properties, including shops, warehouses, factories, offices and loading areas across Singapore. The sections below help you identify the service you need. If you are unsure, send us your fault details and we will advise the right next step.
Our Roller Shutter Services
From a single faulty shutter to a multi-shutter maintenance programme, our services are arranged around how your shutter is actually used.
Roller Shutter Repair
If a shutter will not open or close, runs unevenly, makes unusual noise or stops responding, the cause is often mechanical, electrical or a combination of both. We inspect the full shutter — curtain, tracks, springs, shaft, motor and controls — to identify the underlying fault before recommending repair or replacement. Repairs cover everything from a damaged slat or worn spring to a faulty motor or control switch. Visit our roller shutter repair in Singapore page for a detailed look at the faults we handle and how we quote.
Emergency Roller Shutter Repair
When a shutter fails and your premises cannot be secured — or a shutter is stuck open, hanging or blocking access — the problem stops being a routine repair and becomes urgent. We provide 24-hour emergency attendance and offer same-day attendance, subject to technician availability. We distinguish clearly between attendance and completed repair: if parts are required, we first make the opening safe and then schedule the follow-up work. See emergency roller shutter repair for the full response process.
Preventive Maintenance and Servicing
Planned servicing is the most reliable way to avoid sudden breakdowns. A technician inspects the shutter and its components, identifies wear before it causes failure, and carries out lubrication and minor adjustments agreed in advance. For shops, warehouses and other premises where downtime is costly, a scheduled maintenance programme turns unpredictable failures into controlled, budgeted visits. See roller shutter maintenance and servicing for what a service includes.
Roller Shutter Motor Repair and Replacement
Not every non-moving shutter has a failed motor. The cause can be in the controls, wiring, power supply, limit settings or mechanical resistance. We diagnose the complete motor system before recommending repair or replacement, and we advise on the right motor for your shutter’s weight and usage. See roller shutter motor repair and replacement for the motor-specific process.
Fire-Rated Roller Shutter Maintenance and Testing
Fire-rated shutters are safety systems: they must close when required, stop in the correct position and operate automatically through their release or alarm interface. They need specialised attention because the stakes — and the components — are different from a standard shutter. We inspect, test and maintain the mechanical, electrical and automatic operation of fire-rated shutters and document what we find. See fire-rated shutter maintenance and testing for the specialist process.
Which Service Do You Need?
Not sure which service applies? Start with what you are experiencing:
- Shutter has stopped working — roller shutter repair. Send us the details and we will diagnose the fault before quoting.
- Premises cannot be secured — emergency roller shutter repair. This is a security priority; contact us immediately.
- Shutter is noisy, slow or unreliable — servicing or repair. An inspection will tell you whether adjustment, maintenance or a repair is needed.
- Motor does not respond — motor diagnosis. The fault may be the motor, or it may be in the controls, wiring or power supply.
- Fire-rated shutter requires inspection or testing — fire-rated service. These systems should be checked as part of a planned maintenance programme.
If you are still unsure, call or message our contact number with a description of what the shutter is doing and we will point you to the right service.
Roller Shutter Types We Service
We maintain and repair a wide range of roller shutters, including:
- Aluminium shutters
- Steel and heavy-duty shutters
- Polycarbonate shutters
- Perforated shutters
- Roller grilles
- Fire-rated shutters
- Manual shutters
- Motorised shutters
- Shutters installed by other suppliers
If your shutter type is not listed, contact us — we will confirm whether we can support it before arranging a visit.
Why Choose Unity Shutters?
Our service work is backed by over 20 years in the industry and experience manufacturing roller shutters in our own factory. That background means our technicians understand how shutters are built and how they fail.
- Experienced technicians
- Site inspection before quotation
- Service across Singapore
- Priority assessment where premises cannot be secured
We quote on the basis of a proper diagnosis rather than guesswork, and we explain your options before any work begins.
Request an Inspection or Quotation
Tell us what you are experiencing and we will arrange an inspection or quotation. Please include your location, the shutter type, whether it is manual or motorised, and what happens when you operate it. Photographs or a short video of the fault help us prepare for the visit. Use our contact page to make an enquiry.
Diagnosis Before Work
We identify the likely mechanical, electrical or operational cause before recommending repair or replacement.
Planned and Urgent Support
Choose preventive servicing for working shutters or repair assistance when a shutter has already failed.
Frequently Asked Questions
| Question | Answer |
|---|---|
What types of roller shutters do you repair? | We repair aluminium, steel, polycarbonate and perforated shutters, roller grilles, manual and motorised shutters, and fire-rated shutters. If your shutter type is not listed, contact us and we will confirm whether we can help before arranging a visit. |
Do you repair shutters installed by another company? | Yes, we service shutters supplied and installed by other companies. Third-party shutters are accepted; we inspect the condition first and advise on the most practical repair or maintenance approach. |
How do I know whether I need repair or servicing? | If the shutter is not working correctly — stuck, uneven, noisy or unresponsive — you need a repair diagnosis. If it works but shows early signs of wear, servicing can address them. When in doubt, request an inspection and we will advise. |
Do you provide emergency assistance? | Yes. Twenty-four-hour emergency attendance is available, and same-day attendance is offered subject to technician availability. If your premises cannot be secured or a shutter is unsafe, contact us immediately. |
Can you maintain multiple shutters under one service arrangement? | Yes. For premises with several shutters, we can arrange a single maintenance programme covering scheduled visits, inspection records and repair quotations. |